Transfer Agency

Our Transfer Agency service goes beyond maintaining records for investor data. Our specialist in-house team ensures the full automation and scalability of services – delivering highly configurable, comprehensive functionality and end-to-end STP automation.

Investors are at the heart of everything we do. We are committed not only to meeting but consistently exceeding their expectations. Our team takes great pride in delivering exception service which is defined by our responsiveness, attention to detail and commitment to providing a first-class investor experience.

Our Transfer Agency services can be provided as a standalone offering or integrated with our Authorised Corporate Director (ACD) solutions.

Our comprehensive service includes:

• Account opening and on-boarding of all investor types, including the provision of ISA wrappers.
• Anti-money laundering and fraud monitoring
• Dealing and transaction processing via STP channels in real-time ensuring efficient execution of trades.
• Settlements, client money (CASS) and reconciliation ensuring the safety of client assets and integrity of investor records.
• Registration services, register maintenance and probate
• Investor correspondence and mailings
• Regulatory reporting including FACTA, CRS and ISA management
• Dividend income payments