What We Do

Client Relationships

When you walk through the Yealand door, you become part of a purpose driven organisation that puts client service excellence at its core.

We strive to stay at the forefront of our industry, both through our exceptional service and our unique approach tailored to you. We invest in our people so they can build long-term mutually beneficial relationships. We are unconditionally impartial, striving to act in your best interests and always with integrity. We create clear lines of communication, through a high-touch personal approach enhanced by the latest technology.

As a client of Yealand, you can expect:

  • Access to senior management at all times
  • Decades of ACD hosting experience
  • Confident, effective and highly valuable advice
  • Attention to detail rarely found in larger organisations
  • Full suite of end-to-end ACD hosting services
  • A bespoke, innovative approach
  • Outstanding reporting and communication
  • Transparent fees